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Install Synaps

Synaps lives entirely inside Jira Cloud. There is nothing to download, nothing to host, and no configuration step before you can start using it.

A Jira admin installs Synaps from the Marketplace, and a minute later every user on the site can open it. Day-to-day use only needs standard Jira access.

[ADD SCREENSHOT/IMAGE: Atlassian Marketplace listing page for Synaps, showing the title, the "Try it free" / "Buy now" buttons, and the screenshot carousel.]

01. What you need

  • A Jira Cloud site. Synaps is a Cloud-only app and does not run on Data Center or Server.
  • Site admin permissions to install it the first time.
  • Nothing else - no servers, no databases, no API keys.

02. Install from the Marketplace

In Jira:

  1. Open Apps in the top navigation, then Explore more apps.
  2. Search for Synaps and open the listing.
  3. Click Try it free to start a 30-day trial, or Buy now if you already know you want it.

Atlassian handles the rest. The first install takes a few seconds; you will see Synaps appear under Apps in the Jira top bar as soon as it is ready.

[ADD SCREENSHOT/IMAGE: Jira's Apps menu open with "Explore more apps" highlighted, and a second frame showing the Marketplace search results with Synaps as the top result.]

03. Open Synaps for the first time

Once installed, anyone on the site can open Synaps from Apps -> Synaps in the Jira top bar. The first time the app opens it will scan your projects for dependencies; from then on it loads instantly.

[ADD SCREENSHOT/IMAGE: Jira top navigation bar with the Apps dropdown open and "Synaps" highlighted as the entry point.]

What to do next:

  • Read Your first scan to understand what happens during that initial scan, and how to refresh later.
  • Then jump to Reading the map to learn how to make sense of the picture in front of you.

04. Trial, paid, and free

Synaps is sold as a paid app on the Atlassian Marketplace, with a 30-day free trial that unlocks every feature. After the trial:

  • Free tier keeps the global map and basic navigation.
  • Pro tier adds Split View and the export to Confluence, Markdown, CSV, PDF, and PNG.

You will see a small banner inside Synaps when your trial is approaching its end. The full lifecycle is documented in Subscription and trial.

05. Uninstalling

A Jira admin can remove Synaps the same way they removed any other app: Apps -> Manage your apps -> Synaps -> Uninstall. Nothing inside your Jira projects is changed - Synaps only ever reads issue links to draw the map.